Conversational SMS

Using the SMS reply mode gives the person you are talking to the opportunity to reply to the SMS you have sent.

Creating satisfaction surveys and other surveys via SMS has never been easier!

Your calls for applications sent to a group of potential stakeholders are faster and more efficient

In the near future we will be able to offer WhatsApp for Business, RCS Business Messaging and multipurpose numbers, replacing the virtual mobile numbers that can no longer be marketed according to ARCEP decision no. 2022-1583 of 1 September 2022.

All these offers allow for watertight message conversations between an organisation and its contacts.

Unlike a classic SMS, without waiting for a response, the conversation requires the attention of a so-called "hot" stream like a phone call. Think about setting up the right organisation in front of your message conversations. (team, automated response scripts, bots,...)

Your SMSBOX account allows you to set up call-back urls in order to receive the answers of your interlocutors in real time in your information system.

How well
building interactions
Purple discussion bubbles
  • 01
  • Landing the question

Does my need require a conversational exchange or a collection of elements by form?

Purple phone with orange conversation logo
  • 02
  • Plan on feedback collection

Set up an appropriate feedback collection and analysis system: human, decision tree or chatbot.

Three purple gears representing automation
  • 03
  • Automate the actions

Orchestrate your kinematics using callbacks to trigger the appropriate actions.

Our offers of

SMS conversation

Different bubbles to present the SMS response

Chat via SMS Reply

Allow your contact to answer you directly by SMS on a shared channel

Different bubbles to present the dedicated issue

Chat via dedicated number

Channel your exchanges with your contacts to a number dedicated to your use.


Take advantage of a
a free trial

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